Tuesday, 17 February 2009

Spring has sprung?


After a wintery spell it is distinctly milder today in Leamington! Dare I say it? Does this mean that Spring is on its way? It would certainly be a very nice change!

The milder weather is also allowing the Brits back into their comfort zone, after having been quite out of their depth over the past couple of weeks. It has also made it painfully clear to me that you need contingency plans for all kinds of events. I'm not saying that more of the tax-payers' money should be spent on snow-plows, but rather that society and especially businesses need to have some idea of how they are to handle difficult situations, like a bit of snow. To do as Stagecoach Warks did, and suspend their service without any means of communicating that to their customers, who were relying on them to get them to work, university or home, is not an example of good customer care!

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